Lowe's Home Improvement

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Reviews

• Dennis Bitter

  Oct, 13 2018
  ★ ★ ★ ★ ★
  I stopped into Lowe's to purchase a ride on mower and was helped by Travis and checked out by Kim at customer service. I ran into a little issue with my Lowe's card and it was a bit of a process to put the sale through. It is apparent that the Oneonta Lowe's management trains their staff to pay close attention to detail when it comes to delivering outstanding customer service. These young men and ladies performed with extreme professionalism, while we worked to solve this issue for more than 30 minutes. I alerted the Management of how well I was treated and he was very in tune with his staff and they all seemed to work very well as a team. Super happy with my purchase and how I was treated. I do not usually write reviews but credit was due on this one to the management and staff that helped me that day. I will also say on the few other occasions I have been to that location I was treated no different by other employees. very friendly and professional staff. I can not say the same for other big home improvement stores in the area.

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